Vacation Rental Cleaning FAQ

Mermaids is the public name of The Cleaning Mermaids, LLC, a licensed and insured vacation rental cleaning and housekeeping company in Orange Beach and Gulf Shores, Alabama. We clean only short-term vacation rentals, such as condos, beach houses, and Airbnb and VRBO properties, and we handle the turnover between guest stays.

We serve vacation rental properties only in Orange Beach and Gulf Shores, Alabama. We do not service Fort Morgan, Foley, Perdido Key, or other surrounding areas at this time. Keeping a tight service area lets us provide reliable scheduling, consistent quality, and quick response times for every owner we partner with.

No. Our housekeepers and maids clean short-term vacation rentals only. That focus allows us to dial in our systems, timing, and standards for back-to-back bookings, owner expectations, and guest reviews in Gulf Shores and Orange Beach.

Every turnover includes a full clean of the property plus fitted and flat sheets with pillowcases on every bed; sofa sleeper sheets; towels, hand towels, washcloths, and a bath mat for each bathroom and a dish towel for the kitchen; a guest starter set with bathroom and kitchen basics; and a detailed inspection to make sure the unit is truly guest-ready.

Beds get a fitted sheet and a flat sheet, with 1 pillowcase for twin beds and 2 pillowcases for queen and king beds. Sofa sleeper sheets are provided; we do not make up sofa sleepers.

Each bathroom gets 4 towels, one hand towel per sink, 4 washcloths, and a bath mat, plus one roll of toilet paper, a trash bag, and a bar of soap. If a unit sleeps more people than that would suit, we add towels and washcloths; for example, a 3-bedroom, 2-bathroom unit that sleeps 10 gets 2 additional towels and washcloths.

The kitchen gets a roll of paper towels, 3 trash bags, a single-use packet of dish detergent, a single-use packet of laundry detergent, a sealed, wrapped sponge/scrubber, a small bottle of dish soap, and a dish towel.

Owners provide mattress encasements, mattress pads, quilts, blankets, pillows, and similar items. Owners may also keep additional items in a closet for us to leave out, such as coffee cups and K-cups, shampoo, conditioner and body wash, or koozies.

Linen service carries a yearly linen fee; call 251-290-4144 for details.

We connect with your booking calendar so that each new reservation automatically triggers a scheduled clean. On departure day, our cleaners arrive, perform the turnover, and then an inspector walks the unit. When everything is complete, you receive a confirmation that your property is clean, inspected, and ready for the next guest. No manual messages and no scheduling headaches.

Yes. Our turnover system is built for back-to-back bookings, same-day check-ins, and peak-season volume along the Alabama Gulf Coast.

Yes. After the clean and inspection, you receive a confirmation that the property is clean, inspected, and ready for the next guest. If we find anything broken, missing, or not working properly, we’ll let you know right away.

If our team finds anything broken, missing, or not working properly, we’ll notify you right away. When possible, small items or light maintenance can be handled during the visit; otherwise we’ll tell you what we see so you can decide how you’d like to proceed. Our goal is to catch issues between guests, not when they show up in a review.

At this time, we do not service pet-friendly units. To maintain our linen quality, reduce allergy concerns, and keep our turnover timing consistent, our team focuses exclusively on non-pet-friendly vacation rentals.

Yes. Mermaids (The Cleaning Mermaids, LLC) is a licensed and insured cleaning company, so you, your guests, and your property are protected while our team is on-site.

All services are billed by automatic draft once per month. We keep a payment method on file, provide a summary of completed cleans, and process the draft on the agreed billing date. There are no per-visit payments or constant invoices to keep up with.

The Monthly Maintenance Plan is a $30 per month add-on for our vacation rental cleaning clients. It covers preventive maintenance for consumables that often need replacing in vacation units: LED light bulb replacements, air filter replacements, battery replacements, and shower liner replacements. It does not replace your handyman; for example, it will not fix leaky sinks or clogged toilets. For handyman and repair work, we refer owners to Beach Condo 911 (beachcondo911.com).

Turnover pricing depends on your property, so we quote each rental individually. Send us your number of bedrooms and bathrooms and your complex or neighborhood through our quote form, or call 251-290-4144, and we’ll discuss pricing. The Monthly Maintenance Plan is $30 per month.

Request a turnover quote on our Contact page or call 251-290-4144. Tell us about your Orange Beach or Gulf Shores vacation rental, and we’ll talk through how we can take turnovers off your plate.